What Types Of Decisions Are Made By Football Managers The Nature of Attitude – 3 Types of People

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The Nature of Attitude – 3 Types of People

Many of our articles deal with optimizing individual performance. The the fundamental factor — which underlies the successful application of all other performance factors — is attitude.

Unfortunately, too often attitude is dismissed as something we’re cursed (or blessed) with and can’t change … or simply too intangible to objectively address in the workplace.

All of these attitude statements are incorrect and counterproductive! A person’s attitude (both a fundamental view of life and specific views on various life challenges) is reflected in objective behavior and can be changed. It is not manipulated by external forces, but transformed by the individual.

What is attitude?

Attitude is the basic way we think, feel and act – how we react to the world around us. It determines the quality and effectiveness of all our thinking, emotions and behavior… and therefore the positive or negative consequences of that behavior.

Attitude is the only thing we can count on as a life companion. Jobs and relationships come and go, but your attitude is always with you. You can’t take a vacation from yourself!

Attitude is based on our expectations and perceptions – our definition of reality.

3 types of people — 3 different attitudes

Each of the following has the same job, but pay attention to their attitudes:

Susan Spectator he likes the predictability and limited responsibility of his job. He feels most comfortable when others make important decisions. He feels threatened when anything out of the ordinary happens and calls his manager for instructions. She is never sure of anything and has difficulty making commitments.

Carl Critic he feels frustrated in his job, but at least it gives him a chance to complain and take out his frustration on all the “idiots” he deals with. When faced with his mistakes, he looks for excuses and other culprits. He hates what he considers imposed by colleagues and customers. His negative opinions are known to everyone.

Paula Player he sees his job as an opportunity to experience the thrill of competence and face progressive challenges. He enjoys interacting with his colleagues, customers and management. When she makes a mistake, she admits it to herself and those it affects… and then looks to see how she can correct it and learn from it.

Susan Spectator, Carl Critic and Paula Player exemplify three very different ways of approaching life and relating to others – three different attitudes:

  1. Spectators with neutral attitudes
  2. Spectators watch life happen and watch others. They play it safe and try to avoid risks. Viewers are afraid of change. They are often tired or detached. Their definitive word is: Maybe. Their predominant action: Coast… Typical Phrases: I doubt, maybe, I don’t know and I hesitate.

  3. Critics with negative views
  4. Critics comment on life and complain. They criticize afterwards, imposing their “expertise” and finding fault in others. Critics are annoyed by the changes. They often seem frustrated or pessimistic. Their definitive word is: No! Their predominant action: Stop! Typical phrases: I can’t, I won’t, There’s no way and You made me.

  5. Players with positive attitudes
  6. Players actively participate in life and embrace opportunities. They take risks and are ready to make mistakes. Players enjoy learning and changing. They are usually confident and optimistic. Their definitive word is: Yes! Their predominant action: Go! Typical phrases: I can, I will, I’m sure and I choose.

Adapted from: Attitude: The choice is yours by Michele Matt, American Media, 1996.

Most of us have something of each type and attitude in us. Often, however, one general attitude prevails.

Activity

  1. Let’s remember a challenge that you have faced in your interactions with others (whether in your current job, a previous job or in your personal life).
  2. Describe the situation, the other people involved, what was challenging about it and how you dealt with it.

    • What were your actions? Your thoughts? Your feelings?
    • What statements did you use? In what tone of voice?
    • What was your body language like? Your expression?
  3. Now a step back and look at what you wrote. Have you been a The viewer, A critic or Player (or some combination)?
  4. How could you face and handle a similar challenge in the future?

[Our other articles on this subject address why attitude is important and how to transform it.]

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